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Why can't I upload a photo for my site?
Why can't I upload a photo for my site?
Heather Wilson avatar
Written by Heather Wilson
Updated over a week ago

If you're having trouble uploading a photo on your site's page, the photo may be an unsupported file type.

The Clean Water Hub is only optimized to support JPEG and PNG file types. If your photo is in another file format (HEIC, TIFF, etc.), the Hub will not be able to accept it.

For best results, make sure to save your photos as JPEG or PNG files before uploading to the Hub.

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